Contact
Tell us about your site.
We will recommend the right solution.
Every hearing protection program starts with understanding the environment it needs to work in. The form below gathers the information Pacific Ears needs to come back with a specific, relevant recommendation — not a generic product suggestion.
How it works
How the structured
recommendation process works.
If you have worked through the guides, the decision support tool, or the environment pages and you are ready to talk about what a program looks like for your organisation, this is the right starting point.
Fill in the structured recommendation form below. A Pacific Ears specialist will review your submission and come back with a recommendation built around your specific site, workforce, and compliance requirements.
If you prefer to make direct contact first, the contact details are below the form.
Used the Decision Support tool? Your answers there map directly to the fields in the recommendation form — you can complete it quickly by transferring what you already worked through. Back to Decision Support
Option 1 — Submit a request
Structured Recommendation Request
This is not a general enquiry form. The information below gives Pacific Ears what they need to come back with a specific recommendation for your site — not a generic answer.
Reviewed by a specialist
Every submission is reviewed by a Pacific Ears team member, not routed to an automated response system.
Specific to your site
The recommendation comes back built around your environment, workforce, and compliance requirements.
No obligation at any stage
The recommendation is a starting point. You decide whether and when to take the next step.
Option 2 — Talk to us directly
Prefer to talk it through first?
If you would rather make direct contact before filling in the full form, use the details below. Pacific Ears can work through the same questions in a conversation if that suits you better.
Australia
Pacific Ears Limited Partnership
Phone
+61 1300 90 50 10
info@pacificears.com.au
Fastest way to get a response
Response time
1–2 business days
New Zealand
Pacific Ears NZ Limited
Phone
+64 7 542 3659
info@pacificears.co.nz
Fastest way to get a response
Response time
1–2 business days
What happens next
A specialist recommendation,
not an automated response.
Your submission is reviewed by a specialist
Whether you submit the structured recommendation form or make direct contact, the process is the same. A Pacific Ears specialist reviews your submission and comes back with a specific recommendation — not a catalogue, not an automated product list. A recommendation based on your site profile, your workforce requirements, and your compliance obligations.
Site assessment and specification
From there, the next step is typically a site assessment: a more detailed conversation about the environment, the workforce, and what a program would look like in practice. That assessment is where the specification gets built.
No obligation at any stage
There is no obligation at any stage. The recommendation is a starting point for the conversation, not a commitment.
Before you submit
Frequently asked questions.
Several answers below are pending Ferry confirmation before publication. Placeholder notation is included so the correct information can be inserted at the right stage.
How long does it take to get a recommendation?
A Pacific Ears specialist reviews every structured recommendation submission personally. You will receive a response within Ferry: confirm response time business days.
Do I need to know exactly what I want before I get in touch?
No. The form is designed to gather enough context for Pacific Ears to make an informed recommendation. If you are not sure what you need, that is exactly the right stage to make contact. The structured recommendation process is designed to help you work that out, not to require you to have already done so.
Is there a minimum workforce size or program size?
Ferry to confirm: does Pacific Ears have a minimum workforce size threshold for B2B engagements? If no minimum exists, stating this explicitly is a strong positive signal for smaller organisations considering contact.
What happens after the recommendation?
The recommendation is the starting point. If it looks right for your organisation, the next step is a site assessment: a more detailed conversation about the environment and the workforce. From there, Pacific Ears builds a fitting and rollout plan. There is no commitment at any stage until you are ready to proceed.
Does Pacific Ears work across both Australia and New Zealand?
Yes. Pacific Ears operates in both markets with local manufacturing and on-site fitting capability in both Australia and New Zealand. B2B clients deal with the local entity in their country.
Can Pacific Ears work with our existing hearing protection products?
Ferry to confirm: does Pacific Ears conduct fit testing on non-Pacific Ears products in the B2B context? If confirmed, publish this explicitly — it positions Pacific Ears as an independent program advisor. If not confirmed or not current practice, remove this FAQ entry before publication.
Ready to get a recommendation?
Fill in the form above.
We will be in touch.
A Pacific Ears specialist will come back with a recommendation built around your specific site, workforce, and compliance requirements. No catalogue. No automated output. A specific recommendation.